STARBUCKS DOESN'T CARE ABOUT YOUR LATTE SKILLS
What are the job requirements at Starbucks?
Insights from CareerTrend
If things in the financial services space don’t work out, always remember you have a chance at Starbucks! They are well-known for their diverse and inclusive employee-focused culture, so you will be well taken care of. And you don’t even need to know how to make a Latte! In fact, ZERO experience necessary!
If no experience is necessary, what exactly do you need to get a job at Starbucks?
At Starbucks, you are there not only to serve beverages, but to provide an overall excellent experience to customers.
Your job has many requirements, but all of them will center around serving people and having the proper attitude. You should be dependable and trustworthy and have the desire to do excellent work. Taking initiative, working with team members and having a good attitude will make you a successful employee.
Enthusiasm
Being friendly and enthusiastic are essential job requirements for working at Starbucks. Being friendly and always accommodating to customers is your top priority. Welcoming customers in, helping them make choices and suggesting appropriate products are all part of the job. You are the face of the company, and you will want to leave a good impression. That is why always fulfilling requests and connecting with costumers with proper greetings are necessary for the job.
Quality
The quality of the product should be very important to employees. Being able to properly prepare all beverages to the appropriate standard and also taking the initiative of learning all the operations of the job are required. Learning and following the health and safety guidelines will be among the first tasks you have. You should be able to work as part of the team to provide excellent quality and customer service. Physically, you should be able to consistently work in the fast-paced environment, always standing or moving around in the bar area.
Professional
One job requirement for Starbucks, and any other service job, is maintaining the quality of store operations. You should know the procedures and operations for each workstation and be aware of all employee policies regarding operations. Also, you need to be able to keep proper care of stocking merchandise and store maintenance and cleaning. Above all, you are responsible for making the establishment look professional, providing a clean environment and maintaining good communication with customers.
Trustworthy
You need to be trustworthy to work at Starbucks. You may be required to handle the cash register, and your employer needs to know that you can follow the proper procedures and policies when doing so. You are responsible for helping the store make a profit and increasing sales. You will contribute to this by properly following the procedures and guidelines for daily restocking and recording of inventory. Trust also means that you can be depended on to show up regularly and on time.
Being friendly and always accommodating to customers is your top priority.
ZERO Coffee-Making Experience Necessary
Why is Starbucks such a leader in culture and organizational strategy and innovation? Because they recognized, from the very beginning, what was truly important. It was not critical that their Baristas had previous experience in making specialty (and often complicated) coffee drinks. What they knew they needed were people that were customer-focused, extremely friendly, and had the ability to work in a fast-paced environment. Most of these things come along with personality, and not necessarily experience.
This insight is important when it comes to hiring certain roles within our industry, particularly when you are thinking about what will be required of the role. Consider this… does your “Administrative Assistant” need industry experience? Or do they simply need to have a great personality and the ability to solve client concerns on the fly? With your extensive Latte-making experience and training resources, you can certainly teach them how to be a rockstar “Barista!”
